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This screen is used to send text messages to individual or groups of child contacts or staff. Once text messages have been sent, the recipient can reply to your service and the reply will be displayed and stored in Infocare. The recipient can only reply to the text within 7 days of the text being sent. Thereafter, replies will not be received.
Text messages that are longer than 160 characters will be charged as multiple text messages. For example, if your message is 200 characters long you will be charged for 2 messages. If your message is 380 characters long, you will be charged for 3 messages. A counter located above the Enter Message field will display the number of characters and the number of text messages this message will be.
NOTE: Special characters such as emoji's and macrons take up additional character space and may cause multiple text messages to be sent with additional costs.
Using the Save as Template button, templates can be created and used again.
Type the content of the message in the Enter Message field and click Save as Template.
The Save as Template facility can also be used to save commonly used text headers. For instance, you may wish to automatically include the name of your service in the text header (e.g., "Text from Little Laughs - " could be used as a header for each text message sent out).
To Delete a previously saved template, select the appropriate template from the Select Template drop down list and click the Delete Template button.
Use the Type drop down list to select to send text messages to Children or Staff.
Use the Category drop down list to select the category of children or staff would like to send a text message.
Use the Sort Order drop down list, to select the order for names to appear. Use the 
icon to change the order of names.
If your service is part of a group, and if you have the correct level of access, use the View By drop down list to select to use children or staff from the entire Group, Area, Region, or Centre.
Once you have completed your selection criteria, click the 
icon to display the relevant child or staff names.
Then use the radio buttons to select all, individual, or multiple names depending on your requirement. To select multiple names click the radio button next to each required name. You can also select all names by clicking the select all radio button next to the column heading Child or Staff.
Use the Search field to refine the list of child or staff names by typing the name of the child or staff member you require.
When you have completed your selection criteria and typed the message click the Send button.
For further information or assistance please call
0508 INFOCARE (0508 463622) or email help@infocaresolutions.co.nz
© 2018 Infocare Systems Limited